Introduction

Welcome to EPYC Global (“EpycPack”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.epycpack.com (“epycpack.com”), in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following types of information:

1.1 Personal Data:

• Name
• Email address
• Payment information (processed securely via Stripe)
• IP address

1.2 Non-Personal Data

• Browser type
• Device information
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information for the following purposes:

• To process transactions and deliver purchased products.
• To manage your account and provide customer support.
• To improve our Website’s functionality and user experience.
• To comply with legal obligations and protect against fraud.

3. Legal Bases for Processing Personal Data (GDPR)

We process personal data based on the following legal grounds:

• Consent: When you opt-in to receive newsletters or updates.
• Contractual Necessity: To fulfill your purchases and provide services.
• Legal Obligation: To comply with applicable laws and regulations.
• Legitimate Interest: To improve our services and protect our platform.

4. Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights:

• Access: Request access to your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data.
• Restriction: Limit the processing of your data.
• Data Portability: Receive your data in a structured, commonly used format.
• Objection: Object to the processing of your personal data for specific purposes.

To exercise these rights, contact us at [email protected].

5. Your Rights Under CCPA

If you are a California resident, you have the following rights:

• Right to Know: Request details about the personal information we collect, use, and share.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal data).
• Non-Discrimination: Receive equal service and pricing even if you exercise your privacy rights.

To exercise these rights, contact us at [email protected].

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: Such as Stripe, for payment processing.
• Legal Authorities: If required by law.
• Business Transfers: In the event of a merger, sale, or acquisition.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations.

9. Cookies and Tracking Technologies

Our Website uses cookies to enhance user experience and analyze traffic. You can manage your cookie preferences in your browser settings. For more details, refer to our Cookie Policy.

10. Children’s Privacy

Our Website is not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal data from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EPYC Pack
Email: [email protected]
Phone: +44 7737 156999